Negotiating over emails is one of the hardest things. The customer is in control when or if they get back to you and you can't read tone.
When negotiating for anything, a defined next step, access to power, a signed next step.
When sending over a proposal I always schedule a call to review it over the phone. Without this, it's to get stuck touching base and checking in about the proposal.
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"Sales is the best profession in the world when done right, but the worst when done wrong. Let's do it right."
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John Barrows is the founder of J.Barrows Sales Training. His clients include Salesforce, LinkedIn, Tableau, Okta. He has been featured in Forbes, Inc and Entrepreneur and trained tens of thousands of sales reps around the world.
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Resources
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When to Use Phone or Email sales training hospitality industry | |
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| Education | Upload TimePublished on 5 Nov 2017 |
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